Privacy Policy
How XAutoCare collects, uses, and protects your information.
Last updated: March 20, 2026
Contents
1. Overview
XAutoCare ("we", "us", or "our") operates a B2B automotive parts platform connecting suppliers, installers, and buyers across the automotive ecosystem. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our platform, website, and associated services.
By accessing or using XAutoCare, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
Account & Registration Information
- Full name, business name, and job title
- Email address and phone number
- Business address and location details
- Payment and billing information (processed securely via third-party providers)
Platform Usage Data
- Inventory listings, parts data, and catalog information you upload
- Order history, transaction records, and fulfillment data
- Search queries, fitment lookups, and compatibility checks
- Messages and communications sent through the platform
Technical Data
- IP address, browser type, and device information
- Pages visited, time spent, and click patterns
- Referring URLs and exit pages
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to operate, improve, and personalize the XAutoCare platform. Specifically, we use your data to:
- Provide and maintain platform services including inventory management, compatibility matching, and order processing
- Process transactions and send related information including purchase confirmations and invoices
- Connect buyers, suppliers, and installers within the XAutoCare ecosystem
- Send operational communications such as service updates, security alerts, and support messages
- Analyze usage patterns to improve platform features and user experience
- Detect, prevent, and address fraud, abuse, or security incidents
- Comply with legal obligations and enforce our terms of service
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.
When you close your account, we will delete or anonymize your personal data within 90 days, except where retention is required by law. Transactional records may be retained for up to 7 years for tax and compliance purposes.
7. Data Security
We take the security of your data seriously. XAutoCare implements industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
These measures include encryption in transit (TLS/HTTPS), access controls and authentication, regular security assessments, and secure data storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your personal data (subject to legal retention requirements)
- Portability — receive your data in a structured, machine-readable format
- Objection — object to certain types of processing, including direct marketing
- Restriction — request that we limit how we use your data in certain circumstances
To exercise any of these rights, please contact us at admin@xautocare.com. We will respond to your request within 30 days.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.
10. Children's Privacy
XAutoCare is a business-to-business platform and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our platform.
Your continued use of XAutoCare after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
XAutoCare
admin@xautocare.comWe aim to respond to all privacy-related inquiries within 5 business days.
© 2026 XAutoCare. All rights reserved.